Turn Every Happy Customer Into a New 5-Star Review — Automatically
We text and email your customers at the perfect moment, route unhappy ones to you privately, and let AI reply to every review 24/7.

14-day free trial · Live in a few days · 30-day money-back guarantee
Reputation Genius is automated review management software for local businesses of every kind — from dental practices and restaurants to home service contractors and retailers. We send timed review requests 1–2 hours after each job or visit, route dissatisfied customers to a private feedback form before they reach Google, and let AI draft a professional reply to every public review 24/7 — automating up to 95% of review requests so 5-star Google reviews accumulate without manual follow-up.
95%
of review requests automated
48 hrs
to your first new reviews
15–30
new 5-star reviews / month
24/7
AI responds to every review
Google review management plus 100+ platforms — monitored and answered in one place
- BBB
- 100+ more
How Do Businesses Get Started with Review Automation?
Automate Google reviews end to end — one setup, then it runs itself from request to response.
- 1
A job or appointment gets marked complete
Connect your CRM, booking, POS, or field software once. A review request queues the moment a job or visit wraps — no one has to remember to ask.
- 2
The request sends automatically
A personalized text and email go out 1–2 hours later, when satisfaction is highest. Unhappy customers route to a private feedback form before they can post publicly.
- 3
AI responds to every review 24/7
AI drafts a professional, on-brand reply to each review — positive or negative. You approve it, then it posts. Nothing goes out without your OK.

What You Get with Automated Review Management
One review management platform to collect, manage, and showcase reviews across Google, Yelp, and Facebook — without adding to your team's workload.
Reviews collected on autopilot
Requests text and email automatically after every job or visit — 5-star reviews build without manual follow-up.
Unhappy customers caught privately
Dissatisfied customers route to a private feedback form before they can post a public 1-star review.
AI replies to every review 24/7
A built-in AI review response generator drafts a professional reply to each review. You approve before it sends — you stay in control.
All platforms in one dashboard
Google, Yelp, Facebook and 100+ sites monitored and answered from a single place.
Your best reviews, showcased
Top reviews auto-share to your social profiles to build trust and win new customers.
Hours saved every week
The whole request-to-response cycle runs itself, freeing your team for the work that pays.
Built for Every Local Business That Runs on Reputation
Home services, healthcare, restaurants, professional services, retail — any business that relies on 5-star reviews uses Reputation Genius to collect and manage them automatically.
Home Services
HVAC · Plumbing · Pest Control · Roofing · Electrical
Trigger a review request the moment a job is marked complete, so feedback lands while the win is still top of mind. Explore plumber reputation management and pest control reputation management, or read more HVAC Google reviews, plumbing reviews, how many reviews roofers need, and electrician Local Pack ranking.
Health & Dental
Dental · Medical · Chiropractic · Vet · Med-spa
Automatically request a review after each appointment — the recent, high-star feedback new patients look for before they choose a practice, collected without adding to front-desk workload.
Restaurants & Hospitality
Restaurants · Salons · Spas · Hotels · Fitness
Turn every satisfied guest into public proof. Timed requests grow Google and Yelp volume that drives foot traffic and bookings, while unhappy guests route privately before they post.
Professional & Retail
Law · Accounting · Real estate · Auto · Retail
Build the review volume and recency that win competitive local search and give buyers confidence at the decision point — with AI drafting an on-brand reply to every review for your approval.

Know Exactly How Your Reputation Is Trending
Every review and reply rolls up into a clear picture of your rating, sentiment, and where customers are finding you.
- Track your average rating and sentiment trend over time
- See every review source — Google, Facebook, and more — in one view
- Spot problems early and prove your reputation is improving
Frequently Asked Questions
Answers to the most common questions about automated review management for local businesses.
Our AI-powered system automatically sends personalized review requests via SMS and email 1-2 hours after service completion, when customer satisfaction is highest. The timing and messaging are optimized based on customer behavior patterns to maximize response rates.
We support all major platforms including Google Business Profile, Facebook, and Yelp, plus 100+ other review sites specific to your industry — from home service directories like Angie's List and HomeAdvisor to healthcare, dining, legal, and retail review sites.
Yes! Our unified dashboard allows you to monitor and respond to reviews from all platforms in one place. Our AI drafts a professional, personalized reply to every review — and you approve each one before it is sent.
Most businesses see their first new reviews within 48 hours of activation. On average, our clients generate 15-30 new 5-star reviews in the first month.
Setup is done for you. Our team connects your review platforms and CRM during onboarding, and most accounts are live within a few days of starting onboarding. You do not need any technical skills — a one-time setup fee covers the account configuration, integrations, and A2P registration.
Before a review reaches Google, dissatisfied customers are invited to share private feedback first so you can resolve the issue directly instead of it becoming a public 1-star review. This is a compliant alternative to review gating — every customer is still free to post publicly; you simply get the chance to make things right first. For any negative reviews that do post, the AI drafts a calm, professional response for your approval so you respond quickly and protect your reputation.
The most reliable way to get more reviews on Google is to ask every customer automatically, right after a positive experience. Reputation Genius sends a personalized text and email 1-2 hours after each job or visit — when satisfaction is highest — so the ask goes out consistently instead of only when someone remembers. Automating the request is what turns a handful of reviews into a steady stream of new 5-star Google reviews every month.
Ask while the experience is fresh, keep it short, and include a one-tap link. A proven example: "Hi [Name], thanks for choosing [Business]! We'd love a quick Google review — it takes 30 seconds: [link]." Reputation Genius sends these review requests for you by SMS and email, personalized to each customer, so you never have to remember to ask or write the message yourself.
You cannot delete a genuine negative review, but you can report fake or policy-violating reviews to Google for removal — and respond professionally to the ones that remain. Reputation Genius flags new negative reviews instantly, and its AI drafts a calm, on-brand reply using proven review response templates for your approval, so you address every issue quickly and protect your rating.
Yes. Reputation Genius connects to popular CRM, booking, scheduling, point-of-sale, and field-service tools — including ServiceTitan, Housecall Pro, and Jobber — plus thousands of apps via Zapier or our API, so a review request can fire automatically the moment a job, appointment, or sale is complete. Custom integrations are available if you use other software.
No long-term contracts — every plan is month-to-month and you can cancel anytime with 30 days notice. All plans include a 14-day free trial and a 30-day money-back guarantee on your subscription after the trial.
Have more questions? Book a free consultation
Included in Every Plan
Automated review management comes with every Reputation Genius plan — so you can start building trust at any stage.
Essentials
$97/month
Included
Professional
$297/month
Included
Platinum
$497/month
Included
Every plan includes a 14-day free trial, month-to-month billing, and a 30-day money-back guarantee on your subscription. A one-time setup fee covers onboarding, and most accounts are live within a few days.
Guides to Winning More Reviews
Deep-dive resources on generating and managing reviews for your business.
95%
of review requests automated
48 hrs
to your first new reviews
15–30
new 5-star reviews / month
24/7
AI responds to every review
Ready to Automate Your Review Management?
Start your 14-day free trial and let Reputation Genius collect more reviews and reply to every one — on autopilot.
No contracts · Cancel anytime · You approve every AI reply