Stop Losing Emergency Calls to Plumbers with More Google Reviews
60% of plumbing jobs are emergencies. When customers search at midnight, they choose the plumber with the most reviews. Make sure they choose you.
Common Challenges in Your Industry
Losing $3K-$15K Emergency Jobs
When a homeowner's toilet overflows at midnight, they Google 'emergency plumber.' If Roto-Rooter has 500 reviews and you have 80, guess who gets the call?
60% of Jobs Never Become Reviews
Emergency customers are stressed during service and relieved after. Once the crisis is solved, they forget about you. That's 60% of your business invisible to Google.
Customers Fear Plumbing Scams
Unlicensed operators and price gouging fears make homeowners paranoid. Without strong reviews proving your legitimacy, they'll choose the 'safer' option.
Sticker Shock = 1-Star Reviews
Hidden pipe damage, scope creep, and unexpected bills lead to negative reviews. Without a system to catch unhappy customers privately, they go straight to Google.
How Many Emergency Calls Are Going to Your Competitors?
Compare to local plumbers and Roto-Rooter in your market to see your review gap.
- Visibility Score:
See how easily homeowners find your plumbing business during pipe emergencies.
- Review Summary:
Get your aggregated plumbing ratings across Google, Facebook, and Angi.
- Listing Accuracy:
Check your plumbing business info across 50+ directories customers search.
- Sentiment Analysis:
Discover what customers say about your plumbing response time and quality.
- Competitive Benchmarking:
See how you stack up against other plumbers and Roto-Rooter in your area.
Your comprehensive report will be emailed to you in approximately 2 minutes.
Why Reviews Pros Choose Us
Native FSM Integration
Connect Jobber, Housecall Pro, ServiceTitan, or use our simple dashboard. Reviews are requested automatically after every completed job—no manual work.
12 Plumbing Review Templates
Pre-written templates for emergency drains, water heater installs, pipe repairs, and maintenance visits. Tested and optimized for plumbing customers.
Emergency-Aware Timing
Our system waits 24 hours after emergency jobs—letting customers de-stress before asking for a review. Standard jobs get requests within 2-4 hours.
Private Feedback First
Unhappy customers are routed to private feedback before they can post publicly. Catch and resolve 'sticker shock' issues before they become 1-star reviews.
Technician Performance Tracking
See which techs generate the most reviews and highest ratings. Identify training opportunities and reward top performers.
AI Responses in Plumbing Voice
AI-generated responses that emphasize licensing, warranties, and fair pricing—the trust signals that combat scam fears and build credibility.
How It Works
Connect Your Software
Link Jobber, Housecall Pro, ServiceTitan, or use our simple dashboard. Setup takes less than 30 minutes with our pre-built plumbing snapshot.
We Handle the Requests
After every completed job, customers receive perfectly-timed review requests. Emergency jobs wait 24 hours—standard jobs get requests same day.
Watch Your Reputation Grow
Monitor new reviews, track technician performance, and respond to feedback—all from one dashboard. AI handles responses in your voice.
Real ROI for Your Business
ROI Example
Trusted by Industry Leaders
See what other professionals are saying about our platform.
Phoenix Plumbing Contractor: 47 → 134 reviews in 6 months
See how a local plumbing business transformed their online presence and started winning high-value emergency jobs.
"We were losing so many emergency jobs to the big chains. Since using Reputation Genius, we've tripled our reviews and are winning way more midnight calls."
Integrates Seemingly With
Available In All Plans
Choose the perfect plan for your business growth.
| Feature | Essentials $97/month | Most Popular Professional $297/month | Platinum $497/month |
|---|---|---|---|
| Review Management | |||
| Unified Messaging | |||
| Webchat Widget | |||
| Missed Call Text Back | |||
| Google Chat Integration | |||
| Social Media Planner | |||
| Workflow Automation | |||
| AI Content Generation | |||
| Advanced Reporting | |||
| API Access | |||
| AI Employee |
Plumbing Services Reputation Management FAQ
Get answers to common questions about reputation management for Plumbing Services businesses.
Most plumbing contractors using Reputation Genius see 15-20 new Google reviews per month, compared to the industry average of 2-3 reviews. Our automated system achieves a 95% send rate versus the typical 20-30% manual ask rate. Emergency plumbing jobs have the lowest natural review rate in home services, making automation essential.
Your Free Reputation Report provides five key insights: (1) Visibility Score showing how easily customers find you online, (2) Review Summary aggregating ratings from Google, Facebook, and Yelp, (3) Listing Accuracy check for NAP (Name, Address, Phone) consistency, (4) Sentiment Analysis of how customers feel about your service, and (5) Competitive Benchmarking against local plumbers and national chains like Roto-Rooter. The report is delivered via email in approximately 2 minutes.
Yes, Reputation Genius offers native integrations with popular plumbing field service management software including ServiceTitan, Jobber, and Housecall Pro. Review requests are triggered automatically after each completed job with no manual work required. Setup takes less than 30 minutes with our pre-built plumbing snapshot.
Plumbing contractors typically see 365% or higher return on investment. With an average service call worth $450 and emergency jobs ranging from $3,000-$15,000, losing just 2-4 jobs per month to competitors with better reviews represents $900-$1,800 in lost revenue versus a $297/month investment. Plumbers competing against national chains like Roto-Rooter (who often have 500-1,000+ reviews) see even higher ROI.
Our system uses a private feedback filter that routes potentially unhappy customers to a private feedback form first. This is critical for plumbing because unexpected costs from hidden pipe damage and scope creep often lead to negative reviews. You can address pricing concerns and explain the situation before they become public 1-star reviews. Plumbing has the highest rate of unexpected cost complaints in home services.
60% of plumbing jobs are emergencies. When a homeowner has a flooded basement at midnight, they make quick decisions based on Google reviews. They typically call the first plumber with strong reviews and immediate availability. Having more recent, positive reviews ensures you get the call instead of national chains or competitors. Without automation, emergency customers rarely leave reviews because they are relieved the crisis is over and quickly forget.
Our Emergency-Aware Timing system waits 24 hours after emergency jobs, allowing customers to de-stress before asking for a review. Standard plumbing jobs like water heater installations or maintenance visits get review requests within 2-4 hours while satisfaction is highest. This optimized timing significantly increases review conversion rates for both job types.
National chains like Roto-Rooter often have 500-1,000+ reviews in each market. With Reputation Genius, you can reach 500 reviews in approximately 2 years versus 10+ years with manual methods. Our system sends review requests to 95% of customers automatically, helping local plumbers close the review gap and compete for emergency calls that national chains currently dominate.
Have more questions? Book a free consultation
Ready to Dominate Your Market?
Compare to local plumbers and Roto-Rooter in your market to see your review gap.