Essentials Plan
For emerging businesses — everything you need to start building and protecting your online reputation.
Month-to-month • No contract • 30-day money-back guarantee
Schedule a DemoEverything Included
9 powerful tools to manage your reputation and grow your business
Review Management
- Automated review collection (unlimited requests)
- Auto-request via SMS and email
- Review response dashboard
- Social media review sharing
Unified Messaging Inbox
- Single inbox for all communications
- SMS, email, Facebook Messenger, GBP messaging
- Conversation history and threading
Webchat Widget
- Customizable website chat widget
- Lead capture integration
- Embed code and setup provided
CRM
- Full lead management system
- Unlimited contacts
- Contact import/export
- You own your data — always
Text-to-Pay Invoicing
- Send invoices via text message
- Processing fees via your payment processor
Missed Call Text Back
- Auto-text when calls are missed
- Configurable response messaging
Google Business Profile Messaging
- Google Maps & Search messages in your inbox
- Respond alongside all other channels
Workflow Automation (Basic)
- Pre-built workflows included and active
- Managed by Reputation Genius
- Custom workflows quoted per project
Team Access
- Up to 3 team member accounts
Onboarding & Setup
We guide you through setup so you can start collecting reviews right away
Initial Onboarding Call
- Connect Google Business Profile, email, calendar, Facebook
- SMS number purchase & A2P registration assistance
- Lead Connector mobile app setup
- Dashboard overview and orientation
Follow-Up Call
- ~1 week after onboarding (or after A2P approval)
- Review usage, answer questions, ensure comfort
- Additional calls available upon request via email
Ongoing Support
Email Support
Questions, troubleshooting, guidance
24-Hour SLA
Initial response within 24 hours
Additional Calls
Schedule as needed via email
Data Export
Full export anytime, including on cancel
Usage-Based Costs
Transparent pass-through pricing at current provider rates
Phone & SMS Setup
| Item | Cost | Frequency |
|---|---|---|
| A2P Registration (Low Volume) | ~$24.50 | One-time |
| A2P Campaign Fee | ~$11.03 | Per month, per campaign |
| Local Phone Number | $1.15 | Per month |
| Toll-Free Number | $2.15 | Per month |
Messaging Rates (US)
| Item | Cost |
|---|---|
| SMS (outbound & inbound) | $0.0079/segment |
| MMS (outbound) | $0.022/segment |
| MMS (inbound, local) | $0.0165/segment |
| MMS (inbound, toll-free) | $0.020/segment |
| Carrier surcharges | $0.003–$0.01/message |
| Item | Cost |
|---|---|
| Email sends | $0.675 per 1,000 |
| Email verification | $2.50 per 1,000 |
Other: Payment processing fees (via your connected payment processor) and custom workflow development (quoted per project).
Ready for More?
Upgrade anytime to unlock advanced features
Professional
$297/mo
- Unified Online Presence
- Social Media Planner
- AI Lead Follow-Up
- Advanced Lead Nurturing
- AI Employee (Standard)
- Unlimited Team Members
Platinum
$497/mo
- AI Marketing Automation
- AI Content Creator
- Automated Social Media Posting
- AI Employee (Advanced)
- Advanced Analytics
- API Access
Enterprise
Custom
- Multi-Location Management
- Dedicated Account Manager
- Priority Support
- Custom Integrations
- Custom Reporting
Terms
Start Building Your Reputation
Get everything you need to collect reviews, manage messaging, and grow your business — for just $97/month.